Customer Testimonials
Purchased a (almost new) used vehicle from here, drove two hours for the specific car. Was a great buying experience and was in and out quickly. Only complaint is the car was hardly cleaned...I found potato chips and gum wrappers under the seats from the previous owner, and the car seemed to not be polished for light scratches either. They should be more versed in their used car detailing/reconditioning department.
I had an amazing car buying experience with Matt Berman! No pressure sales, everything I asked for was done. My preowned car was pristine and ready to go. Any concerns were immediately addressed. All future purchases will be through him!
This is our second MDX purchase with Apple Tree Acura. We have been extremely satisfied with each purchase. The sales staff being Duane Rigsby, Philip Motes and manager Matt. We have had very nice care given by James their service advisor when we needed to take our cars in for service. These guys go over and above to help you have a good car buying experience and good reliable service after the sale. Thanks Apple Tree. Roy clemmons
first think you. Angelo Rivera. my salesman was working right from the start to get something that I could work with. and cept. me informed on the info. in the carfax. well I got the car I went in for and happier than I have ever been about buying a car new or used signed one happy costumer
I had an incridble time buying my first new car with Philip Motes. The whole experience is the epitome of what you expect from Acura. Not pushy at all, extremely helpful, and very knowledgable. Everything went smooth and drove away same day with the perfect car.
We recently purchased a pre-owned vehicle for our daughter from Honda/Acura Apple Tree Superstore and had a terrific experience! We originally went to see a vehicle at the BMW dealership close by but were not impressed with the vehicle or the customer service. We decided to stop and see what Apple Tree had and are so glad we did! Our sales associate, Angelo Rivera, was extremely kind and patient and listened to what we were looking for and brought us to the PERFECT vehicle for our daughter! She loves it! The price was more than fair, and they were ...
Fantastic experience at Apple Tree Acura working with Phillip Motes and their Manager Matt. If you are looking for a new Acura, you will definitely want to go here to buy your new car – friendly, nice, and the easiest experience ever leasing a new vehicle. I initially scheduled time online with Maggie to stop by to test drive an Acura MDX. Their Manager Matt reached out via text to follow-up and when I arrived, I worked with Phillip and was ready go on my test drive in just a few minutes. I wanted to trade-in my Civic, as my 3-year ...
Best experience buying a car I have ever had!!! Phillip Motes did an excellent job helping me through the process of finding the right car. I love my new Acura RDX!!! Thanks to Matt and Zain as well making this a smooth process. Highly recommend anyone looking for a vehicle, see these folks first!!!
James & Co in the service department did a great job of servicing my older TSX. Did not get the sleazy mechanic vibe from these guys which is nice.
we had the best experience when we purchased our vehicle at Apple Tree Acura and the exceptional customer service is recognized and appreciated with every service visit. I was recently in for a last minute oil change late in the day. Not only did they remember and call me by name when I entered the dept, they politely said "Sure, we can do that!" love this place!
World class service, Jeff took care of making sure to find the right car for me.
One of the easiest, car deals I have ever completed. John was very polite, straight forward and made the buying process so easy. I was in and out in less then an hour, that includes a test drive and left and down payment, came back next day signed all the paperwork and was on the road. Very happy with price, service and dealership.
Great experience,
I am a very happy lady. Tania took excellent care of me. This will be my third car lease with Honda. I was and am so pleased that I have Tania to continue to take care of me. I am up there in age and these new things on the cars always make me nervous...BUT thanks to Tania, we are going to have follow up visits to teach and show me what I need to know. Tania meant what she said."I want you to have the FULL enjoyment of my new car." Tania will be setting ...
Had the best experience buying a new car from Tom Nail. Highly recommend stopping in to see him if you’re in the market for a new car!
We had an incredibly calm experience with Savannah Rogers. She answered all of our questions without any pressure at all. We were extremely pleased.
Adding a minor nitpick. Got oil and all fluids changed yesterday (+ rotating tires). Several hours and ~ $600. The tech didn’t reset the oil level indicator on the instrument panel. This is the second time in a row that the tech hasn’t done this after an oil change. It’s really annoying. May not seem like a lot to them but means customers have to dig out the manual to relearn how to do it, or go back in and bother you or John (as I did yesterday) to show me how. Maybe to could encourage the techs to think ...
Everything went smoothly as expected.
Blake Lewis was awesome!! After visiting at least 3 car dealerships and getting zero results Blake helped me get the car I wanted!! Paperwork was fast and easy. Thank you Blake!!
Friendly people, very helpful, answered all my questions. I expect buying a car here to go very smoothly. Great sales staff. Duane and Roger were very patient and experienced with the process.
Wonderful and fast service. Nice, and professional people. Great combination.
They made buying our Acura very easy .
Professional and timely.
My first time dealing with Honda Apple Tree was a home run. It was first class, from the moment I first called Honda and Peter Estrada answered the phone to the day I left with my new Honda Civic Sport Touring. Peter created a very professional, trusting atmosphere that was also relaxing, and made the experience of buying a car less stressful and actually fun. I definitely would recommend Apple Tree Honda
Apple Tree Acura always exceeds our expectations!
Great service from my Sales Rep, Adrian Dugger, to Mike, the finance manager and the clean up crew that detailed out my car! Recommend them all, highly. Thanks.
Everyone was friendly , knowledgeable ,
Fast and professional. Staff is friendly and the waiting area is comfortable and provides Wifi.
Everyone was helpful and friendly. I did not make an appointment but Ms. Ibis came right out to help me. There was no pressure and no surprises. Ms. Ibis showed me the features for my car and sent me on my way. There were two dealerships that had the color that I wanted. The other dealership did not respond to my last email. I am glad that happened and I had the opportunity to conduct business with Apple Tree.
LOCATION, SERVICE EXCELLENCE, HIGH QUALITY INVENTORY!!! I am now driving my first ever Honda and I love it!!! Tom Nail was exemplary in getting me what I wanted.
Ian was FAB in handling our needs, listened well, provided salient information and did the prep work for the Seattle dealership. This would be 5 stars had the main job been completed, which had nothing to do with the staff.
Always quick and courteous service.
They always do a great job
fast and professional, and they didn't try to sell me anything.
Great service, my sales rep., Scott, knew the TLX features and benefits... excellent job!! Scott and Keith, sales manager, made this a fun experience. I'm now an Acura customer that will refer friends and family to these two gentleman for all future Automotive needs.
They treat you like royalty! Go in for oil change and they vacuum and wash your car. Then get a cookie with your receipt.
It was great! I was in and out.
The staff at Appletree acura went above and beyond with their assistance. We were on vacation when our acura broke down. We went to Appletree acura and ended up buying a certified pre-owned rdx. This all happened at closing time. The sales manager, Duane and two sales associates, Roger and Scott, and Trey with financing, stayed with us until we had a new car and back on the road. We could not have asked for a more friendly group of people to help us.
Not pushey, Pleasant, prompt, efficient.
James and his crew were amazing with helping us. We were on a road trip and had an emergency situation and had to find the closest Acura dealership to us. Upon arrival before even explaining our situation James greeted us with a kind smile and from that point on I knew we were in good hands. James knew we were 7hrs from home and he helped fix our problem in under 2hrs, updating us all along the way. Amazing service
arrived into town for the first ever visiting Asheville with a strange sound coming from the car. stopped into the dealership and James and his team went above and beyond to get us fixed up and on the road again! thanks for everything and a great experience!
Great customer service!
Their Acura service is always professional, speedy, friendly, and reasonably priced.
Everyone was courteous and very informative. Our salesman was very helpful in making the choose that we made. Answered all our questions and was on and to the point with all we ask about the car we purchased. Thank you , Phyllis Gibson
James went above and beyond to help me- his excellent customer service and knowledge made a big difference for me
Need premium Acura service? James Mills and team will take good care of you.
Very accommodating and efficient. A good job plus...
I had a great experience at Apple Tree Acura. I wasn't sure what vehicle I wanted so I came back to test drive a car several times. Tyler in Sales was great - no pressure with the right amount of follow up. Duane, the Sales Manager was very accommodating and we were able to work a deal that was right for us. I'm very happy with my purchase along with the friendliness and service that I received. Also, a quick shout out to the service department where they service our older Acura with the same customer service as ...
I had a great experience at Apple Tree Acura. I wasn't sure what vehicle I wanted so I came back to test drive a car several times. Tyler in Sales was great - no pressure with the right amount of follow up. Duane, the Sales Manager was very accommodating and we were able to work a deal that was right for us. I'm very happy with my purchase along with the friendliness and service that I received. Also, a quick shout out to the service department where they service our older Acura with the ...
Great service, excellent customer service, and very fast service.
Aaron is a fantastic asset to your service team. Quick and efficient service along with a great complimentary car wash! I’m new to the area and really appreciated feeling like I was home at my previous dealer for the last 20 years in Florida. Keep up the great work and give this guy a raise!
Friendly, prompt and reasonable service. Comfortable waiting area.
The new Acura NSX. She is beautiful!!!
Mr. Samuel King was awesome with our purchase!!! Walked us thru the process step by step!!!! Truly a Top Class sales man!!! Great customer service!!! The whole team really made us feel like Family 🙏🏾🙏🏾👌🏾
Took care of all my needs in emergency . Provided me full service , as fixing car under a warranty. And with giving me a car to drive back to my state .
Service was excellent. People were great. Couldn't ask for better. BTW, the car was purchased at another dealership 300 miles away. Plan on returning a lot in the future.
Went to look for a newer car Saturday. Sam was our salesman and he listened to what we were looking for and sold us a great Rogue. Best service we have ever had. If you want a great salesman and a great car, go see Sam.
Worked with Tony in new car sales and felt like a fast friend. Great communication, honest dealing, and superb service. We would recommend Tony to anyone in the market to buy a car. Also had a great experience with Mark in finance. Very happy with the dealership.
The best! Go see Tony Atkins and tell him Mike sent ch'ya.
Great people, great service! 😊
Mark took wonderful care of me and my CRV. Thanks for the professional care and advice he gave me of potential issues to address in future. Great visit.
Gotta see Ed when you go! He’s sold me two Honda pilots (even though he works at Acura) & also sold my sister in law her Acura and I plan to stay with the pilot I’m in now. He always makes himself available and eager to work out the best deal! Can’t beat a salesman like that.
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